We process orders within 1-2 business days. Standard shipping takes 5-7 business days, expedited shipping takes 2-3 business days, and express shipping takes 1-2 business days. You'll receive a tracking number once your order ships.

We offer a 30-day return policy on all eligible items. Items must be unused, in original condition, and in original packaging. Contact us to initiate a return, and once we receive and inspect your item, we'll process your refund within 5-7 business days

Yes, your security is our priority. We use industry-leading SSL encryption to protect your payment information. We accept all major credit cards, PayPal, and other secure payment methods. Your data is never stored on our servers.

Absolutely! Every gemstone we sell is 100% authentic and carefully inspected for quality. We stand behind the authenticity of all our products and provide certificates of authenticity upon request for premium items.

To keep your jewelry looking beautiful, store it in a soft pouch or jewelry box, avoid exposure to harsh chemicals and perfumes, clean gently with a soft cloth, and remove jewelry before swimming or exercising. We provide detailed care instructions with each purchase.

We're here to help! You can reach our customer support team via email at [your email], through our contact form on the website, or by phone during business hours. We typically respond to all inquiries within 24 hours.